60 Minute Seminar

Educational Programs, Workshops, Seminars, New Idea Session, and Small Group Discussions

TI-003 - Visualizing Processes—Applying Process Analysis/Mining to Academics and Policy

Presenter(s)

• 

  Gregory Olson, D.D.S., M.S.

  Loma Linda University School of Dentistry
• UO

  Udochukwu Oyoyo, M.P.H.

  Loma Linda University School of Dentistry

Target Audience: Administrator

Learning Focus: Technological Innovations

Session Designation: CCI|LIAA

Section/SIG: Dental Informatics

This seminar will examine the what, why and how of process mining (PM)—a powerful data analytic that scans digital records to identify helpful and detrimental processes.

PM is especially important to academic clinics – where derived metrics can be used to evaluate how well the work is done. Typically, evaluations rely on reported patient satisfaction and financial measures. When warning signs appear, though, decision-makers want more detail. PM provides visibility about what has been working well, while highlighting undesired and unintended issues. PM can be used to understand clinic flow, identify curriculum roadblocks and inform decisions about student performance. 

Learning Objectives:

• Articulate what business process analysis and process mining are and how they can be applied to dental education.
• Identify and access technology available for process mining.
  
• Develop an introductory process analysis for topics such as curriculum mapping, clinic flow and competency evaluations.