ALA Unit/Subunit: ALA
Meeting Type: Program
Cost: Included with full conference registration.
Libraries are considered inclusive institutions, where all users expect to receive the same level of service regardless of personal characteristics such as age, gender, marital status, race, religion, sexual orientation or social class. Librarians from Southeast/East Asia & Pacific region will be sharing experiences from different countries on (1) development of inclusive services/programs/activities; (2) challenges faced; and (3) future opportunities.
(1) Caitlin MacKenzie Mannion, Reference & Research Services Coordinator; Reference &Subject Specialist Librarian, New York University (NYU) Shanghai; in collaboration with Xiaojing Zu (Library Director, NYU) and Qinghua Xu (Head of Access Services & STEM Librarian, NYU Shanghai)
Presentation Title: Strength in Diversity: Managing a diverse workplace
Synopsis: Our library serves a joint Sino-Foreign university in cosmopolitan Shanghai, where our team and users navigate research and academia in an environment where everyone must navigate a linguistic or cultural divide. Through the years, we have learned that serving a diverse user population requires thoughtful management of a diverse library team. In this talk, three librarians of multiple nationalities and unique backgrounds discuss their experience managing teams of diverse workers, including professional librarians and library assistants as well as a multinational cohort of student workers.
(2) Mr. Pong Gao, head of the New Taipei Public Library System, Taipei, Taiwan
Presentation Title: “Mobile Study Room” Project: New Taipei City Library
Synopsis: Pending speaker submission
(3) John Hickok, Library Faculty/International Outreach Librarian, California State University, Fullerton, US Fulbright Scholar Philippines 2016; Dr. Somporn Puttapithakporn, Sukhothai Thammathirat Open University (STOU), Nonthaburi, Thailand, Ed.D., Director, Rangsit University Library
Presentation Title: Examples of Equality, Diversity, & Inclusion in Southeast Asian Libraries
Synopsis: Different instances of Equality, Diversity, & Inclusion are manifest in libraries throughout Southeast Asia. It may be providing inclusive services to religious minorities (Philippines); it may be reaching out to lower economic classes (Cambodia); it may be promoting resources to different age or marital status groups (Singapore); it may be showing inclusion for mixed ethnicities (Thailand); and so on. These speakers will describe real-case examples from SEA libraries today.