Annual Conference Session
ALA Unit/Subunit: PLA
Meeting Type: Discussion Group
Cost: Included with full conference registration.
Open/Closed: Open
It's time to start checking in your customers. With a grant from the Knight Foundation, Richland Library (SC) teamed with Aten Design Group to create InterCEPT, a groundbreaking web experience that helps customers discover, attend, and respond to library programs. This open-source events calendar and room reservation system pairs events and circulation metadata with individual customer feedback to give personalized suggestions to customers looking for programs.
This interactive demonstration will showcase the nuts and bolts of InterCEPT, showing how Richland Library is using its data to highlight programs and make informed decisions about the programs they offer. You'll see how customers scan in at events and take a look at the feature-rich My Account. InterCEPT is available for any library to use, with a variety of implementation options for your particular community.
Sarah Sawicki
Planning and Projects Director
Richland Library
Phillip Higgins
Director of Marketing and Digital Strategy
Richland Library
Mark Jarrell
Online Applications Developer
Richland Library
Diana Keane
Programs & Partnerships Coordinator
Richland Library
John Ferris
Designer of Front-end Engineering
Aten Design Group