558 Views
Medicine for the Technician
6th Annual Gulf-Atlantic Veterinary Conference
Megan Brashear, BS, CVT, VTS (ECC)
Hospital Administrator
VCA Northwest Veterinary Specialists
Direct communication is vital to managers but can be one of the biggest challenges when talking to employees, peers and clients. Taught by a reformed passive-aggressive communicator, this lecture will use case studies to illustrate the benefits of saying what you mean the first time, and how to get your point across while still maintaining your compassion and sanity.