Todd Cole

Director of Operations
The Dental Specialists

Todd Cole has over 20 years of dedicated business management experience. He is the director of operations for a multi-specialty dental practice, which includes 26 specialists practicing at 16 locations. As the administrative co-manager in the dyadic practice management model, Todd’s responsibilities and knowledge base includes operations, revenue management, operating expense management, capital planning, staffing models, performance reporting, support systems and services. As part of the dyad, Todd and the doctor co-manager share responsibilities with the mission, vision, values, culture, overall performance, internal organizational relationships and strategy.

Presentation(s):

• PM-2 - Cultivating Cohesive, Loyal and Happy Referal and Patient Relationships

  Wednesday, April 10
  12:30 PM – 2:00 PM

• PM-3 - Patient Perceptions: Experience Matters

  Wednesday, April 10
  2:30 PM – 4:00 PM

• PM-4 - Managing complicated questions patients ask

  Wednesday, April 10
  4:15 PM – 5:15 PM

• PM-5 - Recognition & Rewards Rebooted: A Smarter and More Productive Approach to Employee Recognition

  Thursday, April 11
  10:00 AM – 11:30 AM

• PM-6 - Top 10 Things a Dental Practice Needs to Know to be Compliant - HIPAA

  Thursday, April 11
  12:30 PM – 2:00 PM

• PM-8 - Top 10 Things A Dental Practice Needs to Know to be Compliant - OSHA

  Thursday, April 11
  2:30 PM – 4:00 PM

• PM-10 - Life Balance and Debt Management

  Thursday, April 11
  4:30 PM – 5:30 PM

• PM-13 - Dental and Endodontic Economic Trends

  Friday, April 12
  10:00 AM – 12:00 PM

• PM-16 - Procedure Coding and Communication with Dental Benefit Providers (Insurance Companies): Efficiency and Effectiveness

  Friday, April 12
  3:00 PM – 4:30 PM

• PM-17 - "Root Cause", a thoughtful counterpoint

  Friday, April 12
  3:00 PM – 4:30 PM