Exhibit Development & Design

A Better Product Through Design Thinking

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In this interactive lecture, look at recent projects to see how design thinking can improve museum products and processes. Presenters represent a range of institutions, from national history museums to science centers and more regional museum settings. Choose a topic to engage with—agile/rapid development, framing questions, focus and flare, or learning from failure—and come away with new ideas and tools.

Learning Objectives:

• Upon completion, participant will be able to better understand how design thinking and project management methods come together to create a better process or product for museums.
• Gain valuable insight through lessons learned and best practices from seasoned professionals using specific examples.
• Upon completion, participant will be able to learn about key skills, tools, and methods that you can take back your organization to create success.

Moderator(s)

• 

  Lauren Telchin Katz

  Senior Project Manager
  Smithsonian National Museum of American History

Presenter(s)

• 

  Clare Brown

  Chief of Design
  National Museum of American History / Smithsonian Institution
• NC

  Naomi Crellin

  Director of Creative Strategy
  Hargrove
• 

  Josh Sarver

  Vice President of Exhibits and Programs
  COSI
• 

  Sandra Smith

  Vice President Engagement and Enterprise
  Senator John Heinz History Center