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Management & Administration
Permalink: https://www.eventscribe.com/2019/AAMers/fsPopup.asp?mode=presInfo&PresentationID=490166
As museums strive to offer increasingly varied programs to increasingly diverse audiences, their structures become more complex, and communication can break down. The resulting visitor experience can be fragmented, inconsistent, and difficult to evaluate. But by embracing internal collaboration and distributed leadership, museums can become more responsive, improve their relevance, and better serve visitors and communities. In this session, collectively create new insights and turn them into actionable ideas for improving the visitor experience.
Stephen Ashton
Director of Audience Research and Evaluation
Thanksgiving Point Institute
Ashley Clouse
Value Added Programs Coordinator
Thanksgiving Point Institute
Gary Hyatt
Director of Venue Guest Services
Thanksgiving Point Institute
Lorie Millward
Vice President of Possibilities
Thanksgiving Point