How to Cancel Popular Programs and Still Make Friends and Money

Tuesday, May 21

3:30 PM - 4:30 PM

Location: Room 338/339

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Generously supported by

We’ve all been there: a program or event is incredibly popular with your community, but it is resource-intensive and no longer innovative or mission-appropriate. How can you move forward effectively without losing friends or the revenue you’ve come to count on? Explore how three institutions have navigated these potentially dangerous waters and used the process to create mission-supportive, financially sound programs that the public loves even more.

Learning Objectives:

Evaluate the actual return on investment of popular public programs at your institution.
Learn strategies to phase out or cancel popular programs that do not provide appropriate returns on investment.
Create programming that is effective and mission oriented, furthers strategic plans, and generates revenue.

Moderator(s)

Ann Loshaw

Owner
ALo Consulting

Panelist(s)

Jennifer Carlquist

Executive Director
Boscobel House and Gardens
Sean Kelley

Senior Vice President, Director of Interpretation
Eastern State Penitentiary
Robin Nicholson

Executive Director
The Frick Pittsburgh