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Community Engagement & Impact
Permalink: https://www.eventscribe.com/2019/AAMers/fsPopup.asp?mode=presInfo&PresentationID=490184
Museum staff who understand patterns of visitor behavior and movement can create and continually improve great visitor experiences. One of the easiest and most efficient ways to gather actionable information is through timing and tracking (T&T). This two-part interactive session is a practical primer on how to use T&T studies to improve visitor experience, operational management, and exhibitions at any museum. Part one focuses on how to collect and analyze the data.
Karen Wise
Principal
Wise Strategic Advising
Beverly Serrell
Director
Serrell & Associates
Karen Wise
Principal
Wise Strategic Advising