WS-1 - Putting the "A" in Accountability: From Front to Middle by the Studer Group

Monday, October 14

8:00 AM - 9:00 AM

CE: NAB: 1 | ANCC: 1

Speaker(s)

Mitch Hagins, BSc

Senior Director
Huron Studer Group

Disclosure: Nothing to Disclose

Have you ever felt uncomfortable keeping your staff or manager accountable ? Attendees will learn tactics to hold staff and management accountable . In this presentation, attendees will learn what “managing up” means and how to do it as well as key strategies for implementing accountability, whether for direct care staff or managers.

Learning Objectives:

Define "managing-up".
Demonstrate tactics to hold staff/management accountable.
Discover key strategies to implement accountability.

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