Director of Customer Success
NRC Health
Jalene Carpenter has worked in long term care for 15 years, primarily with Vetter Health Services as a Long Term Care administrator. During her time as an administrator, Jalene was a member of American Health Care Association and her community earned an AHCA Bronze and Silver Quality Award. Jalene participated in the 2016 AHCA Future Leaders class and served on the board for Nebraska Health Care Association. In July 2018, Jalene left the provider side and joined NRC Health as Director of Customer Success and currently sits on the AHCA Political Action and Involvement Committee. Her passion for quality improvement and the quality award journey influenced her decision to join NRC Health, who has been actively involved and a sponsor of the quality awards for the last 12 years. The quality award journey helped her appreciate the immense value in data and ongoing process improvement.
Monday, October 14
3:15 PM – 4:15 PM