This poster proposes to construct a theory of civil dysaffordance as a working framework to critically analyze the intersections of veteran women, and the role of libraries in supporting women transitioning from active military service to their respective communities. Historically, and still today, women are often unaware or uninformed of their potential eligibility for health care services and benefits at the Veterans Health Administration (VHA). However, libraries in communities within military dense populations are potentially invaluable, inclusive safe places for accessing services, technology, and information rich resources relevant to the information needs of veteran woman.
The proposed theory will identify diverse forms of exclusion (ie, socioeconomic, physical, psychological, institutional, etc.) relating to veteran women and health, and its discriminatory effects on their health information behavior seeking styles. A critical examination of this phenomena will (1) inform libraries of the evolving consumer health information needs of veteran women, and (2) advocate for the empowerment of health-information decision-making resources and services for women to meet their specific health information needs.
The poster will be a visual presentation of text and graphs that identify the main points and recommendations for understanding the phenomena.
Charlene Finley– PhD Student, University of North Carolina at Chapel Hill