Losing employees is expensive, and can cost “anywhere from ⅓ of an employee’s 1st-year salary to the equivalent of one whole year’s salary” (Chapman, 2009). One key way to retain employees is through the usage of a quality-driven onboarding process. Research continues to show that successful onboarding processes lead to higher job satisfaction, higher performance levels, and lower turnover. What onboarding efforts do you have in place to support your new librarians and help integrate them into your library and community?
According to a September 2018 survey of library personnel (conducted by the author), 68% of respondents report that their libraries have no onboarding efforts in place to support new librarians. Training is often done in a haphazard manner, which can lead to discrepancies amongst staff and frustration for new librarians. This not only affects your library team but your patrons as well.
Comprehensive and accurate training for new librarians is an ongoing struggle. In an industry where 85% of recent graduates have found full-time work (Allard, 2018), shouldn’t we aim to equip our librarians with a stronger toolkit for success?
This poster presents the results of the author’s survey, using charts to illustrate responses. In addition, it showcases a number of effective onboarding techniques such as mentoring programs and professional development support. It highlights the ongoing efforts of a community college library to create comprehensive training materials for new librarians at their institution that are adaptable for a variety of libraries.
Elizabeth Teoli– Assistant Librarian, Northern Essex Community College