Learning analytics are rapidly proliferating throughout higher education and acknowledged as an opportunity to support student learning and success. This campus trend follows what significant industries like healthcare have known for some time: to develop effective services, deep knowledge of individual differences, habits, and preferences provides a superior alternative to traditional “one-size-fits-all” approaches developed with “average” people in mind. Libraries’ deeply embedded traditions and beliefs have led us to practices of aggregating, anonymizing, and sanitizing our data, with questionable effectiveness. This condition not only risks the relevance of academic libraries to campus-wide conversations, but has left us in a deep deficit of technology development and understanding of how to properly handle sensitive data. This panel will characterize the role libraries can play in institutional analytics and overview the technologies, policies, and practices that will enable us to maximize student support while honoring professional values.
ALA Unit/Subunit: LITA
Meeting Type: Program
Cost: Included with full conference registration.