Program
Are you responsible for library programming, customer data, or outcomes-based planning? How much personally identifiable information is your organization collecting on registrations, your websites/apps, or your user experience research (e.g. survey results, interviews, or recordings from usability tests)? Do you know why privacy should be an essential design component to any one of those data collection points? Do you know how to fuse privacy into any one of those responsibilities? Get the answers to those questions in this panel session.
You will learn why privacy should be a critical design component for any of those areas of responsibility. When we see exciting technological advancements, such as machine learning, big data, online assistants, personalization, and chatbots; it can be tempting to deprioritize privacy, a core value of librarianship, in pursuit of implementing these types of tools and technologies. If you have a hand in designing, developing, and/or implementing programming, registration methods, data tracking methods, user experience research, or digital experiences (e.g. your organization’s website), you will take home some ideas for how to construct a plan of action that helps you incorporate privacy by design.
ALA Unit/Subunit: ALA
Meeting Type: Program
Cost: Included with full conference registration.
Open/Closed: Open
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Julie Oborny
Web Librarian
San José Public Library
Alison Macrina
author
ALA Neal-Schuman
Erin Berman
Principal Librarian: Learning Group
Alameda County Library
T.J. Lamanna
Emerging Technologies Librarian
Cherry Hill Public Library