Leadership & Management
Second Victim Program: Resiliency in Stress Events (RISE) #2014 (1.25 CH)
Cheryl Connors, MS, RN, NEA-BC
Quality and Innovation Coach
Johns Hopkins Medicine-Armstrong Institute
Health care professional who experience a traumatizing patient event, such as a serious injury or even death, are expected to “pick themselves up” and move on to the next patient. According to the Johns Hopkins Armstrong Institute for Patient Safety and Quality, many providers experience stressful, patient-related events, such as an unexpected patient death or preventable complications. These employees are considered “second victims” in the sense that the provider who is involved in the adverse event may become traumatized as a result. The Resilience in Stressful Events (RISE) Peer Responder Training implemented three years ago at The Johns Hopkins Hospital addresses this growing need to support second victims with proven approaches for peer support and stress management, with special application to the needs of clinicians.