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Clinical
Educator
Leadership & Management
Risk Management
Leadership Strategies for Improving the Patient Experience through Quality, Safety, and Engagement #1070 (1.00 CH)
Callie Craig, MS, BSN, RN, CNOR
System Director of Patient Experience
Integris Health System - OKC
Oklahoma City, OK
Stacey Decker, MS, BSN, RN, CPAN
Administrative Director
Integris Baptist Medical Center
Oklahoma City, OK
Explore the factors that influence consumer choice for surgical care. Perioperative leaders will be equipped with practical tools to improve patient satisfaction and quality improvement outcomes that will help set their facility apart from the competition.