Leadership & Management

Professional Development

Definition of Harmony in the OR: How Innovative Surgical Teams Changed Minds and Moved Metrics #2011 (1.00 CH)

2011 - Definition of Harmony in the OR: How Innovative Surgical Teams Changed Minds and Moved Metrics #2011 (1.00 CH)

Speaker(s)

• PD

  Patricia DeFrehn, DNP, MBA, RN, NEA-BC

  Baylor University Medical Center

Identify operational challenges of an OR in a large academic medical center. Provide an overview of the Surgical Specific Team (SST) program that was developed at Baylor University Medical Center. Demonstrate how to use data to support an innovative staffing pilot program and steps to sustain its success.

Learning Objectives:

• Discuss successful retention strategies.
• Identify strategies that lead to engagement.
• Identify strategies to reduce turnover.
• Improve retention by constructing a multifaceted training model that includes not only clinical skills but also cultivates learner confidence and improves patient safety.
• Discuss human factors principles application in team building, succession planning and development of a matrix for measuring quality metrics