Ambulatory

Educator

Leadership & Management

Strength Behind the Numbers: Link Between Team Performance & Emotional Intelligence #1040 (1.00 CH)

1040 - Strength Behind the Numbers: Link Between Team Performance & Emotional Intelligence #1040 (1.00 CH)

Speaker(s)

• JG

  Jean Greaves, PhD

  CEO
  San Diego, CA

Patient care quality and team cohesiveness are both linked to clinical care outcomes, team performance, and career satisfaction. Team emotional intelligence (Team EQ) is a practical, attainable, and supportive approach to patient care, the patient's support system, fellow staff members, and physicians.

Learning Objectives:

• Describe how team EQ differs from team members IQ and personality.
• Describe how to build the employee experience with team EQ.
• List four Team EQ skills with examples.