Leadership & Management
Leadership Specialty Assembly Meeting/Education-The Harmony of Listening: A Key to Patient Safety #1055 (1.00 CH)
Kristy Wheeler, BSN, RN, CNOR
Service Line Coordinator of ACES (Acute Care Emergency Surgery)
University of Maryland Medical Center
Lutherville Timonium, Maryland
Communication is key to be a successful leader in any situation. However, being an active listener can improve both leadership skills inside and outside patient care. Through the use of examples and a skills test, determine if you are a good listener. Listening is the key to harmony when it comes to patient safety.