Education, Training, and Competencies
30/30 Education Session - 30 minutes
It is well-recognized that hand hygiene is one of the most effective measures for preventing the spread of infection within healthcare facilities. Despite this, compliance remains low, and IPs need strategies to change the hand hygiene behaviors of healthcare personnel (HCP). Just-in-Time (JIT) coaching is one effective strategy; however, this valuable on-the-spot coaching by IPs occurs only sporadically.
Considering the many opportunities for hand hygiene, IP-led JIT coaching isn’t providing HCP with the consistent, immediate feedback they need to make hand hygiene a ritual, automatic behavior. Recognizing that unit leadership and frontline HCP are closest to the patient, who better to speak up and provide immediate reminders when hand hygiene opportunities are missed?
This session will help IPs build an effective unit-led JIT coaching program in their facilities. Participants will discuss the critical steps for success including garnering leadership support, choosing the best unit to pilot the program, creating a coachable environment, important qualities and traits for choosing JIT coaches, developing metrics and goals, evaluating progress, and growing and expanding the program.