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Business Tools
Dick Kornbluth
Principal
DickKornbluth, LLC
Syracuse, New York
John Tooley
Owner
John Tooley, LLC
Siler City, North Carolina
This session is an introduction to the principles of Quality Management. Traditional ways of increasing profits in private sector contracting have been by increasing sales, raising prices or by reducing costs. Increasing sales requires increased marketing and production costs; raising prices may make the company less competitive; and lowering costs by lowering wages and reducing material costs can lower quality. There is another way: reduce waste and errors. By instituting Quality Management Systems, contractors and weatherization agencies can increase production without increasing labor costs resulting in increased profits and productivity. Business and weatherization agencies of all sizes can benefit from Quality Management Systems