Clinical Support

Paper: Program Description Abstract

Connecting Consumer Health Information with Clinical Care

Sunday, May 5
4:35 PM - 4:50 PM
Room: Columbus CD (East Tower, Ballroom/Gold Level)

Background : Accessing, navigating, evaluating, and using health information are essential skills for all healthcare consumers. To improve information-seeking behaviors and knowledge of consumer health information resources among patients at a large academic health system, a team of librarians and IT staff are creating and disseminating brief educational videos for distribution through Emmi, an existing patient education video resource. Videos focus on specific consumer health information resources including MedlinePlus, skills such as evaluating online health information, and local resources and services available through the health science and public libraries.
Description : The project consists of five work phases: drafting videos; expert panel review; revising, recording, and uploading videos; promoting videos to healthcare providers; and assessment. Using a successful model from previous outreach projects, an expert panel will review draft content before videos are recorded to ensure their accuracy, clarity, and effectiveness; the panel consists of a physician, professor of education and pediatrics, nurse educator, clinical social worker, and homecare staff. Once finalized, videos will be uploaded to Emmi, where they can be assigned directly to patients by their healthcare providers. The team will promote these videos through presentations to a variety of clinicians across the health system, initially focusing on hospitalists and large primary care services. Assessment metrics include the number of times videos are assigned to and viewed by patients and patients’ responses to Emmi’s standard post-video satisfaction survey.
Results and Conclusions : It is anticipated that using embedded videos assigned to patients at the point of healthcare need will be an effective method for disseminating patient education about finding, evaluating, and using health information. Measures of success will include reach of the videos (number assigned and number watched) and patient satisfaction with the videos. Longer-term impacts, such as patient engagement and questions for healthcare providers, may be assessed after project completion through interviews with healthcare providers who assigned the videos to patients.

Hannah F. Norton, AHIP

Reference & Liaison Librarian
University of Florida
Gainesville, Florida

Hannah F. Norton, AHIP is a Reference and Liaison Librarian and Team Lead at the University of Florida Health Science Center Libraries, serving primarily as liaison to the College of Veterinary Medicine, the Department of Medicine, and medical students. Hannah’s research interests include health information outreach, teaching evidence-based practice and information literacy, library support for e-science and data curation, and library as place.

Presentation(s):

Send Email for Hannah Norton

Margaret Emily Ansell, AHIP

Nursing & Consumer Health Liaison Librarian
Health Science Center Libraries, University of Florida
Gainesville, Florida

Margaret Ansell is the Nursing & Consumer Health Liaison Librarian at the University of Florida’s Health Science Center Libraries. She works with the College of Nursing and clinical nursing staff at UF Health Shands Hospital, as well as with the College of Health and Human Performance’s Health Education and Behavior department.

Presentation(s):

Send Email for Margaret Ansell

Matthew Daley

Presentation(s):

Send Email for Matthew Daley

Mary Edwards

Reference & Liaison Librarian
University of Florida
Gainesville, Florida

Presentation(s):

Send Email for Mary Edwards

Jane Morgan-Daniel, AHIP

Community Engagement and Health Literacy Liaison Librarian
University of Florida
Gainesville, Florida

Presentation(s):

Send Email for Jane Morgan-Daniel


Assets

Connecting Consumer Health Information with Clinical Care

Audio Slides Video

Attendees who have favorited this

Please enter your access key

The asset you are trying to access is locked. Please enter your access key to unlock.

Send Email for Connecting Consumer Health Information with Clinical Care