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Paper: Program Description Abstract

Librarians and ECHO: Forging High-Impact Partnerships to Improve LGBTQ+ Health Care Outcomes

Tuesday, May 7
5:05 PM - 5:20 PM
Room: Columbus GH (East Tower, Ballroom/Gold Level)

Background : Project ECHO (Extension for Community Healthcare Options) leverages technology to reduce healthcare knowledge disparities. This program uses case-based and didactic learning to provide virtual training on LGBTQ+ healthcare to clinicians all over the US. Our ECHO "hub" is based out of a large university system and consists of nine expert clinicians and healthcare providers willing to train others who are interested in improving their knowledge and skillsets relevant to LGBTQ+ patients. In addition to our expert clinical hub team, a medical librarian is embedded in each session to answer clinical questions in real time using library resources.
Description : The LGBTQ+ ECHO hub team reached out to the librarian in August of 2018 based on her presence on the library's LGBTQ Healthcare libguide. The librarian met with the team and agreed to a bi-weekly commitment of two hours in order to participate live in each ECHO session. The focus of these sessions is a case presentation and discussion among participants, and the hub team felt that it would be helpful to have live information and resource support. Based on the one case study available on an embedded librarian in an ECHO program, library administration agreed that this would be a productive use of time. At time of submission, the librarian has participated in 5 sessions and contributed an average of 10 resources per session, with an additional 12 sessions to be completed prior to the Annual Meeting in May.
Conclusion : This program is tentatively slated to run for a year, with continuation possible based on participant survey results. Outcomes that the librarian expects to measure to show impact include number of questions answered per session, number of resources provided per session, and overall participant satisfaction and self-reported learning based on the ECHO participant survey completed at the end of each session. The librarian also intends to survey the hub team to gauge their perceptions of the value of this partnership at the six month mark in March of 2019.

Laura Menard

Assistant Director for Medical Education and Access Services
Indiana University
Indianapolis, Indiana

Laura Menard is the Assistant Director for Medical Education and Access Services at the Ruth Lilly Medical Library in Indianapolis, IN. In her role, she is responsible for designing and delivering EBM instruction for medical students from year one through residency. She provides training to liaison librarians at the RLML on critical appraisal and pedagogy, and enjoys working on assessment projects. Her research focuses on EBM skillset retention by medical students from the foundation sciences component of their education to the clerkship phase. Laura is the Membership Secretary of the Midwest Chapter of the Medical Library Association, as well as being active in her state professional association.

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