Lightning Talk: Program Description Abstract
Elevating the Understanding of Library Resources: Librarians Working with Clinical Departments' Administrative Assistants
Monday, May 6
5:35 PM - 5:40 PM
Room: Columbus KL (East Tower, Ballroom/Gold Level)
Background : Two librarians at an academic medical library created a workshop series for administrative assistants in the cancer center to build capacity in different library-provided resources and tools to make aspects of their jobs more efficient and manageable. This project enabled the administrative assistants to expedite tedious processes and taught the librarians about a new patron population they could work with.
Description : In the fall of 2017, the library was approached by an administrative services supervisor in the cancer center to assist his new team's work responsibilities. Each team member served as an administrative assistant to at least one principal investigator (PI).
The librarians designed four workshops that would help team members with the research and professionalization needs of the PIs. Classes included: PubMed and the library catalog, Introduction to EndNote, Research Impact and Scopus, and Qualtrics. These classes taught the participants how to find articles by their PI efficiently, export formatted citations from EndNote for CVs and bibliographies, find and understand research impact information, and create surveys and forms.
Conclusion : The first run of the program was so successful that another group approached the librarians to teach the series again. The administrative assistants learned how the library can support their work and the librarians were able to work with and learn more about a new patron population. Since the workshops, the two librarians have worked with other administrative assistants throughout the academic medical center as individuals and as a group to show how to use library resources to help their PIs, including a class on PubMed and SciENcv.