International Student and Scholar Services (ISSS)


Effective Strategies to Advance International Student Support

Wednesday, November 13
3:45 PM - 5:00 PM
Location: Pratt/Calvert

This session discusses how to support international students as an institutional responsibility. The presenters share the transition theory and the significant changes that international students undergo during their time on campus. This session shows how to work collaboratively and move from rhetoric to action to support international students. At the end of this session, participants will be able to identify the stages of transition, define strategies to collaborate across campus, and develop an action plan to implement these strategies.

Learning Objectives:

Lauren Hill

Assistant Director, International Student Services
Maryland Institute College of Art

Lauren Bostic Hill is Assistant Director of International Student Services at Maryland Institute College of Art (MICA) where she primarily supports F-1 students and J-1 Scholars in art and design. Hill assists students with maintaining their immigration status, and advises on Practical and Academic Training. She works across campus to develop procedures and programs that promote intercultural understanding and support student success and retention. Prior to joining MICA, Hill worked in the fields of architecture and English Language Learning, having earned Bachelor's and Master's degrees in Architecture and Urban Planning, an MA in Intercultural Communication, and a TESOL Certificate.


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Stacey Gustavson

Enrollment and Student Access Manager
Montgomery College

Stacey Gustavson is the Enrollment and Student Access Manager at Montgomery College located outside of Washington D.C. Montgomery College is a very large community college with students representing over 160 countries. Gustavson more than 13 years of professional experience in community colleges and that experience, in combination with her experiences as an international student and volunteer abroad have sparked a profound commitment to meaningful cross-cultural experiences, campus internationalization, study abroad, international student development and services, higher education access, equity and inclusion. Her work is firmly grounded in the principles of Article 26 of the Universal Declaration of Human Rights- "Everyone has the right to education."
Gustavson is currently a participant in NAFSA's Academy for International Education and is an active member of the American Association of Collegiate Registrars and Admissions Officers where she participated in a working group to develop a policy paper advocating for inclusive admissions policies for displaced and vulnerable students. Additionally, she serves as a member of the Montgomery College Staff Council, subcommittee co-chair for the President’s Advisory Board on Equity and Inclusion and member of the Montgomery College chapter of the American Association of Women in Community Colleges. Recently, Ms. Gustavson chaired Montgomery College’s inaugural Equity Summit and she is a graduate of Montgomery College’s first President’s Innovation Leadership Institute. She holds a Bachelor’s degree in Studio Arts from New York University, a Master’s degree in Higher Education Administration from Pennsylvania State University and is currently pursuing a doctoral program from the University of Illinois Urbana-Champaign in Educational Policy, Organization and Leadership: International Education Administration and Leadership.


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Effective Strategies to Advance International Student Support

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