Education Abroad (EA)
Inclusive Communication Strategies & Innovative Outreach for Student Engagement
Wednesday, November 13
2:15 PM - 3:30 PM
What is the messaging, timing, and content of communication that can best serve students to navigate their experiences abroad? Where are there gaps in student expectations and needs? How can we better focus communication and programming to promote student engagement and retention?
As universities increase non-traditional programs, our student populations change. These developing areas create a demand for different approaches to these questions. Innovative outreach options and tailored programming to interact with students in these programs create an infrastructure for support that newer generations of students expect from their academic experience. This session will focus on the voices of students, administrators, and the roles each can play in supporting students' academic trajectories and enriching the student experience.
The presentation will draw on the experience of presenters with students in online programs and special academic programs, a survey of other practitioners in the field, and discussion with participants to identify best practices, including tools, content, and schedules of communication.
- Identify student populations in need of adaptive communication and programming methods to support success.
- Engage with case studies to recognize assumptions about student communication styles and describe areas for further development.
- Evaluate programs at their own institutions to determine best practices for student engagement.
- Develop and implement effective communication and programming strategies for students in specialized or non-traditional programs.
International Program Coordinator
Assistant Director of Operations and Academic Services, Online Programs
School of International Service