Health Quality Ontario
Joanna de Graaf-Dunlop is a Quality Improvement Specialist with the Program Delivery team at Health Quality Ontario, and an Adjunct Lecturer at the University of Toronto (IHPME). In addition to a degree in psychology and certifications in Health Care Leadership, Human Resources and Change Management, Joanna holds a MSc. in Quality Improvement & Patient Safety from the University of Toronto.
Joanna’s work is focused on enabling leaders and organizations navigate change and accelerate quality and performance improvement by leveraging QI Science along with a strong emphasis on evidence-based leadership and change management methodologies.