Workforce Solutions

70th AHCA/NCAL Convention and Expo

WS-4 - From Training to Competency: Creating Efficiencies to Ensure Excellence and Achieve Business Goals

Speaker(s)

• 

  Deborah Ward, MS

  Managing Principal
  Assurant Learning & Performance Solutions

  Disclosure: Nothing to Disclose
• 

  Melissa Batchelor-Murphy, PhD RN FNP FAAN

  Associate Professor
  George Washington University School of Nursing

  Disclosure: MBM Consulting LLC: Consultant (Status: Ongoing), Ownership Interest (stocks, stock options, or other ownership interest excluding diversified mutual funds) (Status: Ongoing)

Staff competency language was added to the 2016 reform of Requirements of Participation (RoP) for SNFs by CMS. Staff competency is not guaranteed by credentials or experience; SNF leadership must identify specific competencies and skills, and provide continuing education and training to meet specific resident needs. Competency-based education offers an opportunity for SNFs to create robust, measurable, and targeted staff development that improves resident outcomes, ensures compliance, and improves staff satisfaction and retention, while simultaneously advancing business goals.

This session provides practical, relevant, and effective strategies to help SNF leadership teams implement the CMS RoP competency-based training requirements under their operational umbrella to meet the needs of their residents and staff as well as realize their mission, vision, and business goals. These strategies include information about evidence-based models for staff education in SNFs, tips for real-world, hands-on training implementation, and how to use a competency pathway to tailor training needs for individual SNFs.

Learning Objectives:

• Identify effective and proven learning & performance strategies.
• Explain the key competencies and standards included in the regulations.
• Outline a pathway to define, measure, and report staff competencies that are aligned with your organization's business goals.