Second, is your internet reliable? VPNs may interupt your connectivity to the live-stream function.
Third, turn on your speakers.
I need help accessing the Live Stream
The Live-Stream is only available at the scheduled time of broadcast (Mountain Daylight Time). You may begin viewing the virtual lobby 30 minutes prior to the published schedule.
Refresh your browser each day. Please ensure you're still logged in. (It's possible to have your browser save your login credentials).
Login with the email you registered with. You should have received an Access Key in a Welcome Email.
If you did not recieve a Welcome Email, simply click "forgot password."
If you still need help logging in or accessing any of the presentations, please email our Conference Planning Team.
How can I access my CE Certificate? You can access your certificate either through the mobile app or through the website. You must be logged in. Once you click on "Claim CEs" or "Continuing Education," follow the onscreen instructions. Any additional assistance in retrieving your CEs, please contact the Conference Planning Team.
Is it possible to ask questions while using the Mobile App? Yes! If it's not working, please log out and back in to the the app.
Can the speakers see or hear me? No, they can only see the questions you type.
When will online registration begin? REGISTRATION IS OPEN
I’m a sponsor, how do I register? A registration code will be provided to you by organizers. This will guarantee that you are registered at the complimentary rate promised.
What if I have to cancel my registration? Due to the on-demand content availability, we will not provide refunds this year.
May I transfer my registration to someone else in the event I cannot attend? Yes. You can modify your registration online, including changing the name of the registrant, affiliation, etc. Retain your confirmation email for directions to make modifications.
Is there a group discount? No group discount is available.
How do I apply for CEs? All CE units will be reported via the Conference mobile app to the appropriate agency (AIA, RCEP). Certificates can be downloaded via the mobile app as well.
Will you be providing a list of the conference attendees? Yes. A list of Conference registrants will be posted in the mobile app.
What is the dress code? Due to the virtual nature of the conference, we welcome you to dress accordingly for an online setting!
What will the temperature be like in October? We invite you to set your indoor thermostat to the most comfortable setting for you! No more worrying about being cold in a meeting space this year!
