ICPE All Access is an online event, being held September 16-17, 2020 with presentations continuing through the end of the year. All presentations will be recorded and available online to attendees.
Q: How long will I have access to the ICPE All Access content?
The content will remain online through December 31, 2020. You must be registered to access the content.
Questions about registration
Q: Normally, when I register for the annual meeting (ICPE), membership is included in the registration. Is that available this year?
A: Yes, all registrations include membership in the Society from July 1, 2020-June 30, 2021. If you are a current member, your ISPE registration will automatically renew your membership through June 30, 2021.
Q: I am not sure if I qualify for the “special” rate.
A: An individual must be a citizen and resident of a country classified as High, Medium, or Low Human Development as identified by the United Nations (Source: Human Development Report 2019). Click here to see a list of qualifying countries. If your country/region is not listed, or you are still unclear, please contact the ISPE office via email (email@example.com).
Q: I renewed my membership, but now want to register to attend the 2020 ICPE. Is it too late to add a registration?
A: Please contact the ISPE office via email (firstname.lastname@example.org), stating that you wish to add a meeting registration to your renewal and attach the PDF registration form to indicate payment.
Q: I submitted my registration, but now I want to add the skills courses, How can I do that?
A: Please contact the ISPE office via email (email@example.com), stating what course you wish to add and attach the PDF registration form to indicate additional payment for the course. Be sure to include your meeting confirmation number as proof that you have registered for the meeting and put “UPDATED” at the top of the registration form.
Q: I tried to register online; however, my credit card was declined. I know the card is good. What should I do?
A: If you are using a debit card, we have found that sometimes there are problems with our processing system. You may need to use a credit card or send a check with payment (in US Dollars). You may also contact the ISPE office and request that we enter the credit card information for you, which we will be happy to do.
Please note - if the system has declined your card once, it is likely it will still decline it even if we input it. In that case, we would contact you and ask you to either provide a different credit card or send a check. Your registration will be accepted as of the date payment is made, not when a registration form is received.
Q: I have requested payment from my organization to be sent directly to you, but I want to send ISPE my registration form now. What should I do?
A: You may do so; however, you will not be registered until ISPE receives payment. Also, to take advantage of the lower rates (Early Bird or Advance), the payment and the registration form must be in our office by the deadline – we cannot extend the Early Bird or Advance registration deadlines.
Q: My organization would like to pay for my registration by a wire transfer, but we cannot find any information about how to do so on your website. What can we do?
A: ISPE accepts wire transfers only for registrations and will include a USD $150.00 bank fee. (ISPE’s bank charges the Society a fee to receive and send wire transfers.) If you would like to pay via wire transfer, email the ISPE office at firstname.lastname@example.org, and the details will be forwarded to you. Please note, the wired amount received must equal the total cost in USD.
Q: What is the definition of a “student/recent graduate” for the purposes of registering?
A: If you register as a student/recent graduate (received a degree from an institution within the last three years of the start date of the meeting), we require proof of your status. We will accept (1) a letter from your Program Director stating the beginning and ending dates of your program, (2) a photocopy of your student identification showing an ending date, or (3) a photocopy of your graduation diploma showing the date you graduated.
Q: Does ISPE offer a bulk registration discount if we want to have multiple people view the skills course?
Yes, ISPE is offering bulk registration for the skills courses.
Q: I have questions about my oral presentation or poster presentation for the 2020 ICPE All Access.
A: Please refer to your acceptance letter, which provides information about oral presentations or poster presentations.
Q: How do I review the status of my abstract?
A: CTI (ISPE's abstract processor) has sent the initial notifications regarding the status of all submitted abstracts. If you have not received an email, please contact CTI Support via email at email@example.com. A second notification will be sent to the submitters of all accepted abstracts in late July.
Q: I have a question about a submitted abstract and have contacted CTI, but I still have not heard anything. Is there someone else I can contact?
A: Notices of acceptance and rejection were sent to the email provided on the abstract submission form for the abstract submitter. If you have not received a notification, please send an email to the ISPE office (firstname.lastname@example.org) – in the subject line write “Status of Abstract – UNKNOWN”.
Q: I have a late-breaker abstract that I would like to submit for consideration at the meeting. How can I submit it for consideration?
A: ISPE will not accept late-breaker applications for the 2020 ICPE All Access.
Questions about meeting presentations and courses
Q: If I register for the meeting will I be able to access online content from the meeting?
A: Yes, all registrants and all ISPE members will have access to the recorded content from this meeting and past meetings from ISPE’s Learning Center.
Q: Is the agenda for the meeting on the website?
A: ISPE is constantly updating the meeting agenda on our website to provide the latest information. Please check back regularly to see our most up-to-date information.
Q: Does ISPE have a meeting app?
A: Yes, ICPE All Access will have a meeting app.
Q: Is there a conference hashtag for Twitter/Facebook/Instagram?
The official hashtag for the conference is #ICPEAllAccess
Other questions? Please contact the ISPE Office Phone: +1.301.718.6500 Email: email@example.com