"Artificial Intelligence is already embedded in Dynamics365 Customer Engagement, but during this session we will see a custom implementation of AI, based on Azure ML, Cognitive Services and Dynamics365 features in order to create a behavioral profiling of our customer using advanced AI techniques and consume it inside Customer Engagement. The final goal will be to cluster our target and start an amazing customized communication with our customers and to support our sales process to be as an amazing experience."
